Majority of burned-out clinical support staff point to patient communications as the culprit On 2021-10-20 A study published this week from the patient experience vendor WELL Health found that the vast majority of frontline clinical […]
The data challenges of SDOH, and how to overcome them On 2021-04-05 Social determinants of health account for up to 80% of health outcomes, while medical care accounts for the balance, according […]
ECRI, EHR Association put forth safety practices for behavioral health IT On 2021-02-15 ECRI’s Partnership for Health IT Patient Safety is working with the HIMSS Electronic Health Record Association chart some of the […]
Patient portals have benefits – but not everyone can access them On 2021-02-12 A study published this week in Kidney Medicine found that although electronic health record portals are increasingly emphasized in chronic […]
Hospital IT leaders talk lessons learned from a tough pandemic year On 2021-02-10 The COVID-19 pandemic has put the healthcare industry through the wringer. It’s required new ways of working, new methods of […]
Epic, Cerner and other health IT heavy-hitters join forces for Vaccine Credential Initiative On 2021-01-14 The sluggish rollout of COVID-19 vaccines so far has many causes, but one of the biggest has been a suboptimal […]
UAE’s health ministry relaunches smart patient platform On 2020-11-19 A smart patient platform that aims to centralise healthcare services provided by the United Arab Emirates (UAE) as well as […]
At one practice, more clients keep telehealth appointments than in-person ones On 2020-10-21 Christian Counseling Associates in Plano, Texas, typically has faced challenges attracting and retaining clients. THE PROBLEM When COVID-19 hit, the […]
Amwell ranks highest for DTC telehealth satisfaction, says J.D. Power On 2020-10-01 Patient satisfaction with telehealth services has been increasing during the COVID-19 pandemic, but hurdles are still in place, a J.D. […]
Pandemic-era burnout: One consumer’s tiring, tech-enabled journey to find memory care for a parent On 2020-09-21 Burnout is a terrible feeling. It can adversely affect behavioral, mental and physical health. And, especially now, it can affect […]